Welcome to Key Performance Consulting

When performance counts we are the Key

Meetings That Matter

We are offering a special public workshop for Meetings That Matter in Bloomington, MN on January 16th for the very special price of $250.00 per seat.

In this 1-day workshop, participants are given the knowledge and skill needed to prepare for and facilitate meetings that matter. This workshop is not just about having a meeting agenda, it explores the purpose and dynamics of productive meetings and how to create meetings that matter. It is designed to primarily benefit all people who facilitate or lead meetings, regardless of their level within their organization. It can also help people who regularly participate in meetings as well.

About Us

We Operate At A Higher Level

  As process consultants we live the principles and techniques that focus on optimizing value through a fact-based decision process. 

Our key role is to collaborate with our clients to help them achieve business goals.  Our responsibility is to support constructive change from an improvement project’s conception to transferring ownership to the organization as the project matures.
​Our view is always on enterprise-wide implications of the changes at the work-team level. Our primary objective is to provide the synergy for making breakthrough improvements possible. At KPC, we see ourselves as a catalyst for organizations, process owners, and process improvement teams. We provide the focus needed to achieve defined improvement objectives and specific goals. Our consulting provides clear and undeniable benefits.

Evidence Based

 Leaders and their organizations occasionally need help when moving to the next level of performance. That’s where Key Performance Consulting comes in.

KPC is an evidence-based operational excellence consulting firm. Our starting point is always this: organizational and operational excellence efforts should be based on a combination of critical thinking and the best available evidence. And by ‘evidence’ we mean both quantitative and qualitative. This may come from research, but it can also come from internal business data and even personal experience. In a nutshell, we seek to understand before we take action. 


Enterprise Excellence Consulting

  • Continuous Improvement Training & Implementation
  • Shingo Model™ Consulting
  • Leadership Development
  • Organizational Development
  • Toyota Kata Implementation
  • ​Training Within Industry (TWI)
  • All Things Lean
  • Management Skills Training
  • Change Management

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What makes us different

Collaborative Approach to Building Excellence

  1.  Partnership between client and KPC.  The consultant and the client act as equals. The client provides the knowledge of the organization's nature, business, and issues; and we provide the knowledge of the techniques, ways of thinking, and practices that apply to the challenge. This partnership model helps guard against false solutions that may be trendy, but are not applicable and relevant to your organization.
  2. Proper care of mutual responsibility.  The client owns the problem and determines the solution. We help you see the issues and find what needs to be done. Not by not imposing a "canned" point of view, we ensure that a real solution, not an attractive but impermanent fix, is obtained.
  3. Increased capacity for lessons learned.  We are not "masked rider" consultants who provide silver bullets and having done so ride off into the sunset. We find all too often the ammunition doesn't last, and another rider must be called in again. By providing learning-based help we ensure increased ability by the client to sustain the intervention.
  4. Better fit with current organizational needs.  In our approach, the concept of a learning organization is second nature. The sharing of problem diagnosis and resolution leads to shared vision. We certainly have a toolkit of best practice methods and loads of experience, but we always ensure that the tools which are employed best fit the organization's needs and interests.