Toyota Kata provides a way to systematically change behavior, not by providing another tool, but by providing the thinking and behavior patterns that are best suited to using the tools of continuous improvement. It is a system that develops people and promotes excellent behaviors.
A kata is a pattern of practice; it can be a basic form, routine, or pattern of behavior. In lean management, kata is the linked behaviors of improvement and coaching.
The Improvement Kata is the 4-step process of creatively moving from the current condition to a new and improved condition. It creates a plan-do-check-act (PDCA) mindset so scientific problem-solving becomes a daily practice. The four steps are:
PDCA / PDSA is an iterative, four-stage approach for continually improving processes, products or services, and for resolving problems. It involves systematically testing possible solutions, assessing the results, and implementing the ones that are shown to work.The four phases are:
The Coaching Kata is the routine through which lean leaders teach and reinforce the Improvement Kata. The goal is to increase the organization’s problem solving capacity by helping people work systematically and resourcefully to do what is necessary to achieve target conditions. A kata coach provides the learner with the procedural guidance – not solutions – needed to be successful in overcoming the obstacles discovered in the Improvement Kata.
The folks at Key Performance Consulting have been helping organizations with training, coaching and implementation of Toyota Kata since shortly after Mike Rother introduced us to the idea in his book Toyota Kata, in 2010. Our coaches and trainers have both industry expertise and an in-depth knowledge of the kata process. We are sure we can help with your Toyota Kata training initiative.
If your organization is not happy with the results of its continuous improvement efforts or faces the challenge of sustaining the hard won gains it does make. Toyota Kata can be the game changer. If you are interested in beginning the process of learning and applying the Improvement Kata & Coaching Kata contact us and begin the kata dialogue.
For more information on our Toyota Kata services, other training services we offer or if you have questions or comments, please contact us - we'd love to hear from you!
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